Please contact us if have any questions, feedback or want to make a reservation demand. Our employees will be contacted to answer questions or receive bookings from guests.

Phone: +84-9324-88839
Email: [email protected]

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Frequently Asked Questions

We have collected many questions asked by our customers from time to time. Maybe your question was already asked.  The questions in this page cover all of things in our place.

Do you have a family or connecting room for a family of 4?

As we do not have any connecting rooms, we would recommend booking 2 adjacent rooms (1 twin and 1 double). If you would like to stay in one room, you can choose our fantastic Farm Room or Cottage House. + Farm Room: 1 double bed and 1 single bed/ room. We can put 1 more roll-away bed with the rate 300,000 VND/ mattress/ night. + Cottage House: Queen-size bed and extra bed for the third person available at 400,000 VND/ pax/night including breakfast and other room amenities. For this room, a maximum of 2 extra beds can be arranged by us.

What is the policy for children?

+ From 1-6 years old: free + From 6-12 years old: surcharge 120,000 VND including breakfast if they stay in the same bed with parents (maximum: 2 kids). If you need an extra bed for your kid, the extra bed policy is applied. + Over 13 years old: charged the same as an adult.

Do you serve lunch and dinner?

Yes, our Expedition Restaurant & Bar stays open from 6:00 AM to 10:00 PM that serves a la carte menu and a set menu. So you can enjoy all-day wining and dining during your stay.

Is breakfast included in the room rate?

Yes, please be advised that the room rate included the following benefits:  Taxes and service charge  Daily breakfast (6:00 AM – 10:00 AM)  Tea, coffee, 2 bottles of mineral water in the room  Wifi, telephone, TV and other amenities in room  2 complimentary hours of using mountain bike/day/pax  1 complimentary hour of kayaking/pax/day, water jumping swing etc.  Use of swimming pool with pool towels

How far is the homestay from town?

Our farmstay is 14 KM away from Phong Nha town. We are glad to provide the transfer between Chay Lap Farmstay and Phong Nha town at a great rate 300,000 VND/ 4 – 7 seater car/ way or 500,000 VND for both ways.