The room rate included all benefits below

  • VAT and service charge
  • Breakfast
  • Tea, coffee, 1 bottle of mineral water in the room one day
  • Free of using kayak 1 hour per day.
  • 2 complimentary hours for mountain bike/day/pax
  • Use of swimming pool with pool towels

Policy for children when staying with 2 adults

  • From 1-6 years old (stay same bed with parents): free (maximum 2 children/room)
  • From 6-11 years old: surcharge VND 120,000 including breakfast if they stay in the same bed with parents (maximum: 2 kids). If you need an extra bed for your kid, the additional of VND 400,000/bed will be charged.
  • Children 12 years of age or older will be charged the adult service rate.

Early check-in and late check-out will be applied subject to room availability with details as below

Check-in time: since 14:00

  • Prior to 6:00: Full room charge
  • 6:00 – 10:00: 50% room charge (including breakfast)
  • 10:00 – 14:00: 30% room charge

Check-out time: by 12:00

  • 12:00 – 14:00: 30% room charge
  • 14:00 – 18:00: 50% room charge
  • After 18:00 Full charge

 

Room Rates/House Rates

  • Room Rates/House Rates will fluctuate depending on the time you book your room. Room Rates/House Rates are available on  chaylapfarmstay.com website. 
  • Room Rate: Standard is for two guests. If you want to add an additional person to stay in your room, an additional fee of VND 400,000/night/person will be charged.
  • House Rate: We have Houses available for group bookings: Farm House (Maximum 6 guests), Chay House (Maximum 12 guests), Bau Sen House (Maximum 10 guests), Tram House (Maximum 5 guests), Rustic House ( Maximum 2 guests), Mountain House (Maximum 10 guests). Maximum number of guests stated above are including adults and children. 

Cancellation policy

Flexible Package

  • Deposit 50% of the total amount to secure your booking.
  • This rate includes Breakfast, and other FREE services for in-house Guests.
  • Deposit will be refunded if cancellation made 7 days prior to Check-in date
  • No refund of deposit if canceled less than 7 days before check-in date.
  • In the event of a force majeure when the above cancellation deadline has passed, customers are allowed to postpone the Check-in date. 

Fixed Package

  • Deposit 50% of the total amount to secure your booking.
  • Discount 20% from the Flexible rate
  • This rate includes Breakfast, and other FREE services for in-house Guests.
  • Service cannot be canceled or postponed. The deposit will not be refunded under any circumstances.
  • In the event of a force majeure, the customer is allowed to transfer the service to another person.