The room rate included all benefits below

  • 10% VAT and 5% service charge
  • Breakfast
  • Tea, coffee, 1 bottle of mineral water in the room one day
  • Wifi, telephone, TV and other amenities in room
  • 2 complimentary hours for mountain bike/day/pax
  • Use of swimming pool with pool towels

Early check-in and late check-out will be applied subject to room availability with details as below

Check-in time: since 14:00

  • Prior to 6:00: Full room charge
  • 6:00 – 10:00: 50% room charge (including breakfast)
  • 10:00 – 14:00: 30% room charge

Check-out time: by 12:00

  • 12:00 – 14:00: 30% room charge
  • 14:00 – 18:00: 50% room charge
  • After 18:00 Full charge

If you want to book the early check-in or late check-out in advance, full room charge for one night will be applied.

Policy for children when staying with 2 adults

  • From 1-6 years old: free
  • From 6-12 years old: surcharge 120,000 VND including breakfast if they stay in the same bed with parents (maximum: 2 kids). If you need an extra bed for your kid, the extra bed policy is applied.

Cancellation policy

Flexible Rate

  • 50% of total amount will be charged to secure your booking.
  • This rate is including Breakfast, and other FREE services for in-house Guest
  • Refund 100% if cancel more than 7 days before check-in date.
  • Refund 50% if cancel from 7 days to more than 3 days before check-in date.
  • No refund if cancel 3 days or less before check-in date.(Except for force majeure situations such as natural disasters, epidemics will be refunded 100%).

Standard Rate

  • 50% of total amount will be charged to secure your booking.
  • This rate is including Breakfast, and other FREE services for in-house Guest
  • Refund 100% if cancel more than 14 days before check-in date.
  • Refund 50% if cancel from 14 days to more than 3 days before check-in date.
  • No refund if cancel 3 days or less before check-in date.(Except for force majeure situations such as natural disasters, epidemics will be refunded 100%).

Non-refundable Rate

  • 100% of total amount will be charged to secure your booking.
  • This rate is including Breakfast, and other FREE services for in-house Guest.
  • No cancellation or change of date is allowed in any case (* 100% of the total amount will be refunded under force majeure (natural disasters, epidemics or others) causing business closure.